Pasadena, California (September 2008) - Southern California plastic surgeon Dr. Stewart Wang has been awarded the "Best of Alhambra" award by the U.S. Local Business Association. The organization reviews businesses throughout the country and recognizes those that provide outstanding service to their customers and communities. It is the first year that Wang Plastic Surgery (www.wangplasticsurgery.com) has received the award.
"I am very honored to receive this recognition," Dr. Wang says. "The award reflects all the work my staff and I have put into maintaining high standards and building lasting relationships with our community and our patients. I'm proud to see our efforts gaining this kind of recognition."
Criteria for the award focus mainly on the impact businesses have on the surrounding community, as well as the extent to which clients are satisfied with their customer experience. For the plastic and cosmetic surgery category, the awarding community bases its decisions on information it gathers from patients and community members, as well as from the association's own research.
"The award is about quality rather than quantity," Dr. Wang says, "which is one reason the committee places a priority on what past patients have to say. Good surgeons have a number of satisfied past patients who are more than willing to talk with prospective surgical candidates and share their positive experience."
Patients of the practice are in a prime position to identify a surgeon's quality of work and give a sense of the kind of overall patient experience that doctor provides. The level of "approachability" or bedside manner is one of the characteristics that tends to vary most between doctors, and it significantly impacts the ways patients view their experience.
"Some surgeons are unwilling to take the time to thoroughly understand their patients' concerns," Dr. Wang observes. "I have developed an approach to patient care where satisfaction and feelings of being valued are the cornerstones of each interaction. I owe this award in a large part to my patients because they have taken the time to spread positive word of mouth and explain why they are so happy with the quality of care they receive at Wang Plastic Surgery."
Positive "buzz" about a surgeon in the local community is a strong indicator that he or she is interested in developing long-term roots in the area and building relationships that can last decades. This is why the award seeks to highlight practices that are viewed positively by the surrounding community.
"Pasadena and Riverside, California, plastic surgeons who involve themselves in their community and see a lot of word of mouth referrals have generated a high degree of accountability for themselves," Wang says. "To maintain that kind of accountability, a surgeon will take a more careful approach to what kinds of techniques he or she will implement."
Dr. Wang offers a full selection of choices for breast enhancement and body contouring in the Pasadena area. He is also a popular resource for facial and skin enhancement through his Facial Aesthetic Center for Excellence. Request a consultation with Dr. Wang to find out which options best suit your needs, goals, and finances.
